Policies
Corporate
| Policy | About |
|---|---|
| After Hours Work Procedure | This document outlines the Commission's procedure for working outside normal weekday hours. Request document: qwcenquiries@qwc.qld.gov.au |
| Code of Conduct (PDF)* | The Commission complies with the Code of Conduct for the Queensland Public Service. |
| Complaints Management Policy (PDF, 307K)* | This document outlines the Commission's policy on managing complaints regarding its decisions, services or actions. |
| Complaints Management Procedure (PDF, 289K)* | This document outlines the Commission's procedures for handling complaints regarding its decisions, services or actions. |
| Compliance Policy | This document outlines the Commission's policy on compliance. Request document: qwcenquiries@qwc.qld.gov.au |
| Conflicts of Interest Policy | This document outlines the Commission's policy on managing those employee private interests which have the potential to impact the Commission's public duty performance and integrity. Request document: qwcenquiries@qwc.qld.gov.au |
| Conflicts of Interest Procedure | This document outlines the Commission's practices and processes for managing conflicts of interests. Request document: qwcenquiries@qwc.qld.gov.au |
| Disability Service Plan (PDF, 230K)* | The plan ensures people with a disability have access to the same Commission services, information and facilities that are available to the broader community. |
| Exit Policy | This document provides guidance regarding employees' cessation of employment with the Queensland Water Commission. Request document: qwcenquiries@qwc.qld.gov.au |
| Exit Procedure | This procedure provides guidance regarding employees' cessation of employment with the Queensland Water Commission. Request document: qwcenquiries@qwc.qld.gov.au |
| Field Operations Procedure | This document provides the Commission's approach to a planned, responsive and systematic management of field operations that meet its Workplace Health and Safety Policy minimum requirements and that do not increase the risk of injury or illness. Request document: qwcenquiries@qwc.qld.gov.au |
| Financial and Procurement Authority Policy | This document outlines the Commission's policy on finance and procurement. Request document: qwcenquiries@qwc.qld.gov.au |
| First Aid Management Procedure | This document outlines the Commission's procedures to employees who seek first aid when necessary and report any treatment received and incident details. Request document: qwcenquiries@qwc.qld.gov.au |
| Flexible Working Hours Policy | This document outlines the Commission's policy for ensuring employees understand flexible working arrangements. Request document: qwcenquiries@qwc.qld.gov.au |
| Fraud and Corruption Prevention Policy | This document outlines the Commission's policy for preventing, detecting, managing and responding to the risk of corrupt or fraudulent conduct. Request document: qwcenquiries@qwc.qld.gov.au |
| Fraud and Corruption Prevention Procedure | This document outlines the Commission's practices and processes for preventing, detecting and responding to fraud and corruption. Request document: qwcenquiries@qwc.qld.gov.au |
| Gifts and Benefits Procedure | This document outlines the Commission's procedures for giving, receiving and reporting on gifts and benefits. Request document: qwcenquiries@qwc.qld.gov.au |
| Gifts and Benefits Policy | This document outlines the Commission's policy for giving, receiving and reporting on gifts and benefits. Request document: qwcenquiries@qwc.qld.gov.au |
| Governance, Risk and Compliance Framework | This document is the Commission's framework for managing governance, risk and compliance to ensure an organisation-wide approach to governance and improved business efficiency, effectiveness and outcomes. Request document: qwcenquiries@qwc.qld.gov.au |
| Human Resource Management Policy | This document outlines the Commission's policy on the management and delivery of human resource activities and functions. Request document: qwcenquiries@qwc.qld.gov.au |
| Injury and Illness Management Policy | The purpose of this policy is to describe how the Commission will manage work related injury and illness sustained by employees. Request document: qwcenquiries@qwc.qld.gov.au |
| Internet and Intranet Web Publishing Policy | This document outlines the Commission's policy on publishing content to its internet and intranet sites. Request document: qwcenquiries@qwc.qld.gov.au |
| Internet and Intranet Web Publishing Procedure | This document outlines the Commission's procedures for publishing content to its internet and intranet sites. Request document: qwcenquiries@qwc.qld.gov.au |
| Lobbyists Policy and Procedure (PDF, 174K)* | This document outlines the Commission's policy and procedure on standards of integrity and transparency in relation to contact with lobbyists. |
| Managing and Planning for Achievement Policy | This document aims to assist and promote the development of a performance culture within the Commission. Request document: qwcenquiries@qwc.qld.gov.au |
| Managing and Planning for Achievement Procedure | This document provides procedures to assist and promote the development of a performance culture within the Commission. Request document: qwcenquiries@qwc.qld.gov.au |
| Managing Employee Complaints Policy | This document outlines the Commission’s policy on managing complaints regarding its decisions, services or actions. Request document: qwcenquiries@qwc.qld.gov.au |
| Managing Employee Complaints Procedure | This document outlines the Commission’s procedure on managing complaints regarding its decisions, services or actions. Request document: qwcenquiries@qwc.qld.gov.au |
| Media Policy | This document sets out the terms and conditions in which the Commission provides information to the media and responds to media enquiries. Request document: qwcenquiries@qwc.qld.gov.au |
| Media Procedure | This document sets out the procedures by which the Commission provides information to the media and responds to media enquiries. Request document: qwcenquiries@qwc.qld.gov.au |
| Multicultural Action Plan (PDF, 235K)* | This document outlines the Commission's plan for maintaining and promoting a multicultural workplace. |
| Part-Time Work Policy | This document outlines the Commission's policy on staff working part-time hours. Request document: qwcenquiries@qwc.qld.gov.au |
| Part-Time Work Procedure | This document outlines the Commission's procedures for managing part-time employment. Request document: qwcenquiries@qwc.qld.gov.au |
| Performance Improvement Policy | The document outlines the Commission's policy on performance improvement process and to provide employees with structured assistance to enable them to achieve at a satisfactory performance level. Request document: qwcenquiries@qwc.qld.gov.au |
| Performance Improvement Procedure | The document outlines the Commission's procedures for performance improvement process and to provide employees with structured assistance to enable them to achieve at a satisfactory performance level. Request document: qwcenquiries@qwc.qld.gov.au |
| Performance Management Framework | This document is the Commission's framework for managing the performance of the organisation and its staff. Request document: qwcenquiries@qwc.qld.gov.au |
| Probation Policy | This is a policy for General Managers and Line Managers who are applying an extended probationary period to an employee prior to their commencement, managing a probationary process with an employee, extending an existing employee’s probationary period or terminating an employee on probation. Request document: qwcenquiries@qwc.qld.gov.au |
| Probation Procedure | The purpose of this procedure is to provide a transparent, step-by-step process for General Managers and Line Managers to follow when applying an extended probationary period to an employee prior to their commencement, managing a probationary process with an employee, extending an existing employee’s probationary period or terminating an employee on probation. Request document: qwcenquiries@qwc.qld.gov.au |
| Procurement Policy | This document outlines the Commission's policy on the procurement of supplies and services. Request document: qwcenquiries@qwc.qld.gov.au |
| Procurement Procedures | This document provides the procedures to the be followed by the Commission for the acquisition of goods and services in accordance with the State Procurement Policy. Request document: qwcenquiries@qwc.qld.gov.au |
| Public Interest Disclosure Policy and Procedure (PDF, 108K)* | This document outlines the Commission's policy and procedure for employee disclosure of information in the public interest. |
| Records and Document Management Policy and Procedure | This document outlines the Commission's policy and procedure for maintaining an effective and compliant records and document management framework. Request document: qwcenquiries@qwc.qld.gov.au |
| Requests for Information on Bulk Water Pricing | This document outlines the Commission's policy and procedure for the provision of information relating to bulk water pricing. Request document: qwcenquiries@qwc.qld.gov.au |
| Risk Management Policy | This document outlines the Commission's policy on managing risk. Request document: qwcenquiries@qwc.qld.gov.au |
| Risk Management Procedure | This document outlines the Commission's procedures for managing risk. Request document: qwcenquiries@qwc.qld.gov.au |
| SunSmart Leave | This policy and procedure outline the Commission's internal program for managing SunSmart leave to attend a medical appointment for skin cancer treatment or prevention. Request document: qwcenquiries@qwc.qld.gov.au |
| Workers Compensation and Case Management Procedure | The purpose of this document is to describe the Commission's procedure for managing work related injury and illness sustained by employees. Request document: qwcenquiries@qwc.qld.gov.au |
| Workplace Health and Safety Policy | This document outlines the Commission's policy on workplace health and safety. Request document: qwcenquiries@qwc.qld.gov.au |
| Workplace Health and Safety Statement of Commitment | This document outlines the Commission's statement of commitment to workplace health and safety. Request document: qwcenquiries@qwc.qld.gov.au |
| Workplace Rehabilitation Policy Statement | This document outlines the rehabilitation principles and practices to be implemented in the workplace.Request document: qwcenquiries@qwc.qld.gov.au |
Demand management
- Water restrictions
- Efficient irrigation guidelines
- Water Efficiency Management Plans
- Active playing surface guidelines.
Water reform
Water supply planning
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