The Queensland Water Commission (QWC) is committed to protecting user privacy.

Our website does not use cookies and unless you specifically tell us, we will never know who you are.

Our Internet Service Provider's standard web logs record anonymous information for statistical purposes only, including:

• The type of browser you are using;
• Your traffic patterns through our site such as the:
  • date and time of your visit to our site;
  • pages you accessed and documents downloaded;
  • previous page you visited prior to accessing our site;
  • Internet address of the server accessing our site;
• Access to information collected.

No attempt is made to identify your personal details except in the event of an investigation when a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's logs.

How the site handles email correspondence and feedback information

This is a Queensland Government website.  E-mail correspondence sent to this site will be treated as a public record and will be retained as required by the Public Records Act 2002  and other relevant regulations. It will also be subject to the provisions of the Freedom of Information Act 1992.

We will not add any details from your email to a mailing list without your permission, and will not disclose these details to third parties without your consent, unless required by law. Our Internet Service Provider monitors email traffic for system trouble shooting and maintenance purposes only.